![]() ![]() Now, lets gear up and hopefully go skiing! We ask for you to help us make your shopping experience at Start Haus as streamlined as possible and also thank you for your continued support during these challenging times. In the event that we have to close our doors due to the virus infecting our staff, it’s really everyone that loses. It’s emotionally and financially disruptive to have to make such changes to the way we do business, but imperative for us to continue providing the best ski tuning, boot fitting and ski shopping experience in town. Please understand that we are doing our best to offer up the pinnacle of safety and service here at Start Haus. ![]() And if you’re curious as to what’s going on in real-time under our roof, you can now check out our foot traffic cam HERE and see how busy we are before making the trip down here. Carving out an hour and visiting us at 8am will pay off in the long run. We’ve been doing this ski shop thing for a long time – trust us. Mornings lend themselves to the best time to stop by. After finding the products you want after researching online and speaking with our staff via phone, your visit to Start Haus world headquarters is next. Our staff is also available every day to answer any questions you might have. Detailed info of every product can be found along with the option to buy online for curbside pickup. We encourage you to visit us online at to see the massive assortment of winter gear we have in stock. Otherwise, be prepared to wait in your car and we’ll have you come in when you can. ![]() If you’ve found yourself within our walls on a Friday evening at 5:15pm, you’ll quickly realize that limited capacity is long overdue! So if you want to have the best shopping experience possible featuring the customer service you’ve come to love and respect, YOU’LL WANT TO PLAN YOUR VISIT. Start Haus will have limited capacity this season when it comes to shopping in our retail space. Our team has been working hard to generate a new retail operating plan that will protect the safety of staff and shoppers while ensuring you’ll have access to the gear and services we’re excited to share with you. We’ve spent the summer keeping customers out of the store to help minimize the spread of COVID in our community, but realize that winter will dance to the beat of its own drum. Shop early in the season and early in the day! We promise your experience will be improved with a little forethought and advance planning. Don’t put off rolling into our parking lot at 4pm on a Saturday in hopes that we can squeeze you in. Don’t wait until Thanksgiving to discover that field mice ate your footbeds, go inspect your boots this evening. Again, we are trying to serve our customers in the safest way possible and we encourage you to plan ahead. We understand that life doesn’t always pan out as expected- please cancel or reschedule prior to 24 hours before the appointment time. A credit card number will be taken at the time of your booking and $50 will be charged in the event that you don’t show. Or head over to to book an appointment online. You can call us seven days a week to schedule your appointment for any of our professional boot fitting services. The quality of our work will remain unchanged, BUT YOU HAVE TO DO YOUR PART in order to reap the rewards of the best bootfits in Tahoe! By planning ahead and making an appointment, you’re not only using your time more wisely, you’re helping us provide more personalized service and assisting with keeping unnecessary congestion out of the shop. This is a radical change for us and it will greatly impact the experience for both customers and staff alike. This means that drop-in and walk-in boot fitting services are no longer being offered. Let us repeat – all boot fitting will be performed on an appointment-only basis. Starting immediately, all boot fitting will be performed on an appointment-only basis. PLEASE READ BELOW BEFORE YOUR VISIT US OR CALL US! ![]() With the current public health crisis and in order to protect our employees, customers and community, our boot fitting and retail operations will follow some drastically new guidelines. With fresh product on the shelves that we know you’re hungry for, it’s imperative we share some details of how your upcoming Start Haus experiences will be different than before. Speaking of winter, we’ve been busy receiving a good deal of our ski and boot inventory along with a variety of hardgoods and softgoods. The effects of the ongoing pandemic have proven to be incredibly diverse and widespread so we hope that all of you continue to stay positive, strong and healthy as we roll into winter. Our staff wishes each and every one of our customers well while we continue to experience quite the atypical year. ![]()
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